First, we will need to confirm your exact requirement on the ice machine's daily capacity, how many tons of ice do you want to produce/consume per day?
Second, the install place power/water confirmation, for most big ice machines, will need run under 3 Phase industrial use power, most Europ/Asia countries is 380V, 50Hz,3P, most North and South America countries are using 220V,60Hz,3P, please confirm with our salesman and make sure it is available in your factory.
Third, with all above details confirmed, then we are able to provide you the exact quotation and proposal, a Proforma Invoice will be provided to guide you the payment[T/T or L/C or Trade Assurance Order on ] to close the deal, for all our standard design, we will need about 35~45 working days on the production.
Fourth. After the production done, the salesman will send you test report or video to confirm the ice machines production capacity and performance, then you can arrange the balance and we will arrange the delivery for you. All documents including the Bill of Lading, Commercial Invoice, and Packing List will be provided for your importation.
2, How to install the ice machine?
For most air cooling type ice machine, as it is all in one design, you need only connect the power and water, then it can be put
to use. Manual book and video will be provided you guide you the installation and operation.
For the water cooling type ice machine or the split designed ice machine, will need to assemble the cooling tower and connect the water pipe, Manual book and video will be provided you guide you the installation and operation. We can also send our engineer to guide you each step, only need you to take care of the VISA, TICKETS, foods, and accommodation.
3, What if I buy your ice machine, but I cannot find the solution for the problem?
All KOLLER ice plants come out with 12 months full warranty. If the machine breaks down in 12 months, KOLLER will send the parts for free, even send the technician over if situation needed. When beyond the warranty, KOLLER will supply the parts and service only for factory cost. Please provide the copy of Sales Contract and describe the problems appeared.
Dear friends, don't hesitate to send your inquiry if you are interested!
We would be very glad to be in service for you, as the most professional ice machine manufacturer with the biggest factory in China, we are pleased to attach our best offer. We are definitely to contact you within 12 hours after getting your inquiry.
Audited Supplier 
){kind=link}
){kind=link}